Customer Service: At your Service!

PALMco's phone lines are open 5 days a week from 8am-4:45pm. Our toll free number is (877) 726-5862. During business hours, our in-house Customer Service Representatives are here to satisfy your request to the fullest. Have a question on your bill, a request for service? Our Customer Service Representatives are here to fulfill your inquiry quickly. Our goal is to satisfy each customer's needs in full, as quickly as possible, so you spend as little time on the phone as possible. However, should you need to spend more time on the phone, our Customer Service Representatives are here to help until you are comfortable. We want you to be comfortable and understand everything about your bill. Your comfort is our concern.

Phone: (877) 726-5862
Fax: (718) 851-2427
Email: customerservice@palmcoenergy.com

PLEASE NOTE - Monday is our busiest day with incoming phone calls and wait times will be longer than usual.

Hours of Operation (excluding certain Holidays):
Mon-Fri: 8am-4:45pm

Mailing Address:
1350 60 Street
Brooklyn, NY 11219